We need more whiteboards in our kick-off/briefings. I think it would help us start each project off with clearly defined roles and expectations – not just what the client wants.
In our project kick-off meetings we need to talk about not just the deliverables the client wants but what each person on the team wants to get out of the project. The point is to uncover personal agendas and discover individual expectations.
On a white board, put everyone’s name up and ask them what are their Goals, Fears and Expectations for this project.They can be individual and don’t need to be about “I want to expand our clients business” but are allowed to be “I want a great piece for my book” or “I am afraid I won’t have enough time to devote to this team.” Honesty is key.
In the end, we will have a very clear understanding of what our team wants and how we are going to accomplish this.